For more than 30 years, Janet FitzGerald has been helping professionals from all sectors – corporations, universities, schools and healthcare facilities achieve their goals through full spectrum communication analysis and improvement strategies. She also helps organizations strengthen their communication messaging. Janet melds both her scientific and business backgrounds with comprehensive and creative approaches for such clients as IBM Research, Bayer Corporation, Gartner, Aetna, NYU, CNBC, Cintas, FedEx, San Francisco’s Bay Area Metropolitan Transportation Commission and Taiwan’s Institute for Information Industry. Flexible formatting – whether onsite or via video conferencing provides program delivery to leaders and people at all levels – individually or in groups.
In her role as the Director of the Curriculum for Non-native Speakers at IBM's T. J. Watson Research Center, she conducted extensive Needs Assessments, advised the HR Department of untapped potential and designed, taught and managed a team of experts who served hundreds of multi-nationals within her award-winning program that included such courses and services as: Presentation Skills for Multinationals, American-Style Pronunciation, Interpersonal & Intercultural Communication, Business Writing Skills, Business & Social Customs, and the on-demand, “Communication Station Help Desk.”
After having provided marketing communications, public relations and media training services for Burson-Marsteller's Health Care Division in New York, and presentation skills training and sales for The Executive Technique in New York, where she won the New Sales Account Success Award, Janet served as an adjunct faculty member at New York University’s School of Continuing Studies. There she taught Improving Your Speaking Voice for Business, and team-taught Acculturation for NYU’s multinational teaching assistants, then created a customized audio “American Pronunciation for Multicultural Science Teaching Staff” - a self-teaching program for NYU’s Library for their international teaching assistants. Janet has also been serving as a facilitator / instructor for the American Management Association for the past 16 years for such courses as: Strategies for Developing Effective Presentation Skills, Business Writing, and Business Conversations When English is a Second Language.
Janet received her B.S. and M.S. in Communication Disorders at Marquette University, which was enhanced by a Junior Year Abroad program at Loyola University’s Rome Center, and later, by a Cambridge University CELTA program. She is also a certified “D.I.S.C.” facilitator / instructor of communication and interpersonal/behavioral styles differences and adaptation techniques.
Pro bono work has included PR and Marketing for US Speed Skating, fund-raising for Sail-to-Prevail (an organization for spinal cord injured teens), communication skill training for the Junior League, consulting work to create a compassionate billing management program for Greenwich Hospital’s chronically ill, initiating a Pet Therapy program for New Rochelle Hospital Medical Center, and advocacy work, and helping the Fremont Citizens Network convince multi-billion dollar developers, the Fremont’s government and the Commissioner of MLB abandon their plans to build the Oakland A’s stadium in that city. After becoming a late-in-life mom to a cherished Chinese girl, Janet’s pro-bono interests expanded to school-oriented communication improvement programs such as “Super Speakers” and “Social Skills for Kids Who Care.” Her other interests include advancing animal and environmental rights.
AMERICAN MANAGEMENT ASSOCIATION
METROPOLITICAN TRANSPORTATION COMMISSION
NEW YORK UNIVERSITY
TAIWAN’S INSTITUTE FOR INFORMATION INDUSTRY (NGO)
TORYS LLP INTERNATIONAL BUSINESS LAW FIRM